iBeacon

On the use of beacons at airports. A Star Wars Tribute.

Posted on 5 March, 201630 April, 2018 by aeriaa

On march, 2015 I attended to the Passenger Terminal Expo (PTE2015), and one the topics involved across all the thematics tracks was the beacons. Read about this and PTE2015 here: On depersonalizing the Passenger Experience – A PTE2015 summing-up. So, I wanted to test this technology, interact with it for creating a simple iOS application with a…

Customer centric approach. www.aeriaa.com

On depersonalizing the Passenger Experience

Posted on 2 April, 201530 April, 2018 by aeriaa

Passenger Terminal Expo (PTE) 2015 took place on 10-12 March in Paris, this year I had the privilege of attending to PTE. One of the topic conference’s mainstream was Customer Service & Passenger Experience. The several visions and approaches I’ve seen, from the airport industry, will guide the following post’s content.