On march, 2015 I attended to the Passenger Terminal Expo (PTE2015), and one the topics involved across all the thematics tracks was the beacons. Read about this and PTE2015 here: On depersonalizing the Passenger Experience – A PTE2015 summing-up. So, I wanted to test this technology, interact with it for creating a simple iOS application with a…
Passenger Terminal Expo (PTE) 2015 took place on 10-12 March in Paris, this year I had the privilege of attending to PTE. One of the topic conference’s mainstream was Customer Service & Passenger Experience. The several visions and approaches I’ve seen, from the airport industry, will guide the following post’s content.
I have the pleasure to premiere a new section at Aeriaa, AirTalks. These are interviews with people that I think they can contribute with interesting issues, thoughts and opinions. I have to say that these interviews don’t have any personal commercial benefit or have nothing to do with my professional daily work. There are only…
Before processing thousands of events, scenarios, etc. for feeding the Dashboard, I would like to show the a dimension that put in context almost every event. The time dimension. Delays are the “Oh, no, a delay again, what was the captain reason this time?” The late arrival of the plane, air regulation over the airport…I…
It’s time to talk about the airport’s events, one of the more complex situation in the airport’s management is to monitorize the thousand of events that are fired every day and manage them in order to take decisions. Events as flights delays, long check-in lines, the time milestones of a fligh operation (I will talk…
Today I want to delve into a passion since I was a kid, the models. I think I made more than 100 airplane models, mainly in 1/72 scale, every Xmas I wrote a letter with 10 models, fun for months 🙂 The best brand I bought those days were Hasegawa and the worse probably Italieri (I didn’t…
This is a new section dedicated to mobile apps developed by airports. I want to start with ANA Portugal Airports App. Absolutely fantastic. I can’t stop seeing these pictures. (Let me put them big sized :))
