It is pleasure for me introducing you a person and his project, with other two mates, about the disruption management in airlines (and probably applied to other means of transport), it is a pleasure because this project borns from the university (or college) from the research activity. Antonio Castro was born in 1965 in…
Category: AIRTRANSPORT
On how planes are routed over the Atlantic Ocean
Some of my friends, family and colleagues ask me why a plane can be lost over the ocean without knowing its last position, as the Malaysia Airlines MH370 flight disaster. Looking for documentation, I’ve ran across with this great video by NATS, the British Air Navigation Service Provider company, that shows how the commercial…
On depersonalizing the Passenger Experience
Passenger Terminal Expo (PTE) 2015 took place on 10-12 March in Paris, this year I had the privilege of attending to PTE. One of the topic conference’s mainstream was Customer Service & Passenger Experience. The several visions and approaches I’ve seen, from the airport industry, will guide the following post’s content.
A rough guide to A-CDM
At aeriaA we are trying to address the A-CDM concept from several points of view, interviews at Meet the Expert’s Airtalks interviews (see the Airtalk with the authors of the TITAN Project book, and with Juergen Weder – Neuropie’s CEO), with the free book download of books (www.aeriaa.com/books/titan-going-beyond-a-cdm/), or assisting to interesting events as the Data…
Airtalk with Steve Zerkowitz and Ana Saez (TITAN A-CDM book co-authors)
Some months ago, I clicked on a incoming link at Twitter and I downloaded the book “TITAN – Going beyond A-CDM” (you can freely download it clicking the link), I only had some notions about A-CDM and I wanted to deepen on it. So, a friday evening I read it in one go, the concepts…
On the State-of-the-Art Integration, BPM and CEP on Airports (Free Book in Spanish)
The past 6th of june, at the Aeronautics and Space College (EIAE) of the Universidad Politécnica de Madrid. UPM (Spain), my book titled, “State of-the-Art of IT technologies applied to Airports”, published by Isdefe, were presented (spanish language link) by: Miguel Ángel Gómez Tierno. Director of the EIAE. UPM. Miguel Ángel Oleaga Zufiria, the former Madrid-Barajas Airport (from 2001…